Market With Style
By Gerry Foster

Copyright 2003 by Gerry Foster

When I was a kid growing up in Detroit, Michigan (known back then as the Motor City because of its robust automobile industry), one of my favorite pastimes was listening to Motown music on the radio or my stereo.  The Motown Sound, which came straight out of Detroit, was popular because of its many legendary artists:  Marvin Gaye, Stevie Wonder, Diana Ross and The Supremes, Smokey Robinson and the Miracles, Martha and the Vandellas, the Four Tops, Gladys Knight and the Pips, the Temptations, and Tammi Terrell, just to name a few.

These artists may or may not be familiar to you.  But they, along with a gifted group of songwriters and producers, put out gospel-based, classic soul, oldies-but-goodies that sold in the millions.  These folks could truly, truly sing.

Whew!!  I can hear some of the songs as I’m writing this article.  I love all kinds of music.  Pop, rock, classical, and even some country-western.

But the Motown sound was special.  The beat.  The melodies.  The lyrics.   This was vintage music that contained a message - music that told moving stories and touched our hearts, and still haunt our imaginations.

In the mid-60s, with the world going mad, the Motown sound put a calm on our anxieties, soothed our days and electrified our nights.  The music captured the pain and pride of blacks in America at that time.  It played out our dreams and our struggles, and ignited a fire of freedom, faith and hope. 

You have to look at the similarities within black and white cultures to understand the significance of Motown music on race relations in this country. We're all connected by rhythm and harmony. “Motown made the culture, came out of the culture, and shaped the culture,” says ex-Senator Julian Bond.  “Motown did all of the things to help make that period in America what it was.  So if you don’t understand Motown and the influence it had on a generation of young black and white young people, you can’t understand the United States.  You can’t understand America.”

See, during the 60s, race riots, assassinations, and the Vietnam War dominated the evening news. Hippies were getting high. Bras were being burned. College campuses were uprising. And racial identification, black unity and crucial autonomy for the "Negro" were emerging.

It’s been said that the Motown sound helped to heal our nation.  It helped a generation of African Americans find a new voice – songs of mutual acceptance and understanding got heard … songs that were expressions of love and rich with peace-filled thoughts, words, and actions … songs that helped bring harmony to every situation.

The spirit of the Motown sound, musically and socially, embraced the bright ambition of the workingman - the common man.  The power of the music could be felt in its pistol-driven rhythms; the monotonous clash and hum of an auto assembly line magically transformed into melody.  The golden thread was that Motown was a movement in itself; weaving pain into power, talents into an industry, and dreams into reality.

A True Marketing Genius

I always regarded Berry Gordy, the founder of Motown Records, as a master of marketing.  Not because of the sheer quantity and quality of hit records he created, but for his ability to attract black R&B lovers and whites as well.  “Part of the genius of Berry Gordy was that he perceived a vacuum in the musical culture of the nation,” says Harvard Professor Cornell West.  “He was able to convince young brothers and sisters like me on the black side of town that this was my music.  And at the same time convince white brothers and sisters on the other side of town listening to the Beach Boys that Motown was their music.  Nothing like that had ever occurred.”

It seemed like everybody was “dancing in the streets.”  The Motown sound was not just black music.  It was the sound of young America.  It was the sound everybody was listening to, music at the cusp of the turbulent 60s that drove us with a beat – and helped break down centuries of racial barriers.

I remember, as far back as eleven years old, my mother taking me each year to the Motortown Revue.  It was held in downtown Detroit at a place called the Fox Theatre on Woodward Avenue.  For only $1 – that’s right, $1 for a Saturday matinee show - I got to see all the groups I mentioned earlier perform live. 

A Lot O' Soul

The part of the show I loved most was when my all-time favorite group, the “original” Temptations (i.e. Eddie, Paul, Otis, Melvin and David), came on to the stage.  To see the Temps “live” in their prime was a wondrous, even life-altering experience.  Cool as ice, slick, sincere and effortlessly seductive, who can ever forget their impeccable style:  the way they dressed, the way they sang, the way they moved onstage in those crafty, incomparable, intricately choreographed routines; sliding and gliding with precision accuracy.

The Temptations were unique, fresh, and original.  There was nothing cookie-cutter, me-too or off-the-shelf about them.  They were the men women loved to love and the men loved to emulate.  They were symbols of a new generation of men, a group of aspiring young African Americans coming of age with easy confidence and subtle grace who moved with sophistication and seemed to be saying, ‘We’re going to the top, and we’re going with style.”

Still performing today, nearly 40 years later, they have weathered storm after storm and stayed afloat (founding father Otis Williams is the original lineup’s only surviving member).  They go on!

As for the effect the Temps had on me?  Well, in my heart and soul, I will always be a Temptation.

Which leads me to the point of this article.  As you seek to rise to the top in your business or career, are you going with style?  Find a way to make yourself unique like the Temps.  Drill down deep – scratch beneath the marrow – and access the power to perform like you’ve never performed before.

Ask yourself:  “What ‘key’ should I sing about my services in?”

See, the Temptations sang in a rich harmony that sent shivers up your spine.  They took you beyond every barrier as though it never exited, to that level at which all humans – black, white, brown or yellow – could truly hear.  They took us to a place where time was meaningless … a place where time, as Scott Regan, a former Detroit DJ, once said, “seems to stand still - those gentle places which come only from the heart.”

This is about composing a melody, writing some lyrics, and singing your way to attracting new clients.  It’s about touching hearts, helping lives, tapping, trapping, and kicking out positive emotions so prospects are drawn to you first.

In the old days, service providers could literally hang out a shingle and get business.  But now, you have to stand out from the crowd – be seen, be heard, and be unforgettable.

The only way to make your way up the charts is by possessing the professionalism, showmanship and vocal technique of a superstar, not a Vegas lounge act!

Sure, every recording artist has his or her rhythmic, infectious groove.  This runs from Britney Spears to Faith Hill; from Luther Vandross to Neil Diamond.  But you may be running the risk of being like a lot of present day groups who have a keen eye for cool but with nothing new to offer.

You have to market with style!  Here’s how:

  1. Be first.  We live in an overcommunicatred society, where each of us gets bombarded with hundreds of advertising messages daily.  Just as every snowflake since the dawn of creation is unique and different, surely you are as well.  Market your uniqueness by being first.  CNN, the first cable news network.  ESPN, the first cable sports network.  Hertz, the first car-rental company.  Domino’s, the first home delivery pizza chain.  Got it?
  1. Be authentic.  Master marketers express themselves from the heart.  Your appearance is everything.  The way you talk, the way you move your body, your eye contact, your speech patterns, the way you look, the words you use – it all must establish trust, and rapport then follows. 
Like it or not, prospects are going to make quick judgments and draw their own conclusions from the appearance you present.  They are going to sense your true attitudes.  Not communicating integrity on an instinctive or intuitive level can ruin you.  Package yourself properly to put folks at ease.  Clothing, hair, jewelry, makeup, energy level, demeanor, posture, smile, and your handshake are things prospects assess.  They also notice whether you keep promises; how punctual you are; how well you listen; your level of sincerity; how personable you come across; and whether or not you take initiative.
  1. Be a risk taker.  Master marketers don’t always go for the safe choice.  Nor do they put all their money on a long shot and then wait for it to come in – far from it.  When they take a gamble, they are really wagering on themselves, on their ability to make the long shot come in. Consequently, they are decisive.  There’s no time to wait for perfect information such as market research results, buying habits, market trends, etc.  Edwin Land announced he would make the Polaroid camera before the technology existed.  Remember, you can’t steal second base if you keep your foot on first.
  1. Be passionate.  The masters have a passion for growth, development and success.  They believe so much in themselves and the gifts they have to share that high self-esteem, self-image, and self-confidence is always exuded.  We all need something to be passionate about.  The more passionate you are about your life, your work and yourself, the easier it will be to achieve your goals.
  1. Be creative.  The masters also recognize that challenging times require new ideas and approaches.   Tried-and-true techniques may be dead-and-gone.  Masters are willing to color outside the lines.  Brainstorming is a way to become an idea machine.  However, one essential ground rule must be followed when brainstorming:  You must not judge any idea, no matter how ridiculous it sounds.  Doing so scrabbles the creative process and brings you back to restricted thinking.
  1. Be relentless.  Master marketers are like pit bulls – they are relentless.  A “no” answer from a prospect is usually a stall.  They keep looking for ways to get past buyer resistance and objections.  They adopt a do-or-die attitude that says, “If I don’t meet my goals, all hell will break loose.”

In the meantime, let’s get this party started!  Put on some Motown music.  Dance to the beat.  And let the irrepressible melodies take you to another place.

Enjoy.


Please contact me directly by phone at 949.499.1174 or by email at gerry@masterymarketing.com if you want to market with style (especially my fellow Motown music lovers that are out there).