Wisdom For The Ages
By Gerry Foster

Copyright 2003 by Gerry Foster

After all these years coaching and consulting, teaching and training, speaking and preaching in the service marketing field, I still don't think I know the secrets to goal achievement. My company's track record looks more like a never-ending roller coaster ride filled with ups and downs, twists and turns, than a nice smooth ride. Nonetheless, one of the nice things about this journey has been the buried treasure I've discovered along the way. Little gems and nuggets I've been able to pick up that got me through the rough spots.

I cherish this treasure because when I started out in 1985, all I really wanted to do was serve, do interesting work, and earn a good living. Little did I know how challenging it would be to "make it" as an entrepreneur.

At times, I found marketing my services to be very frustrating. It was much like learning to ride a bicycle as a kid. I'd practice, I'd fall off, I'd get back on, and I'd fall off again. I'd get back on, I'd fall off, and I'd get back on again. But then "all of a sudden" I got what balance was and the whole thing suddenly came together. What a phenomenal experience that was.

Just like learning to ride a bike, the marketing of my services sort of came together "all of a sudden." I got over the bumps and bruises caused by falling a few times, but when I finally got the hang of it - creative ways to grow my business were made possible that were never possible before.

See, you must understand something. Although I had two college degrees in business marketing (with honors) along with ten years of sterling corporate marketing experience (including a stint with The Procter and Gamble Company), I was your classic shoe cobbler. You know, the guy who made shoes for all his customers but he never made any for his own children.

For years, I stumbled, fell off, and got my nose bloodied more than I probably needed until I finally got the hang of it.

So for those of you who want access to that kind of "all of a sudden" experience, here are some Mastery Marketing® gems just for you - some rules - lying scattered about, that are easy to spot and pick up.

Mastery Marketing® Gem #1: Have A Unique Purpose and Passion.
Why did your God put you here? God has each of us here for a unique purpose in life. You are not here by accident, taking part in a dress rehearsal as you wait for the curtain to come up. You have to believe that God has a plan and a destiny for your life, which includes what you do for a living.

What is your work all about? How are you making a difference in the lives of others and a contribution to society itself? God wants to get a blessing through you so He can get a blessing to you. If you want to receive those blessings, connect your work to a higher purpose or calling - a calling that adds meaning to your life and has a positive, lasting impact on yourself, your clients, and those around you.

From purpose, we know what it means to feel motivated. Having a meaningful life motivates us to do well. We know how it feels to be pumped up to compete effectively in the marketplace, because purpose makes us better equipped to make smart decisions about ways to expand our businesses and careers.

The point is that when we talk about purpose, the why - the how to - will reveal itself. Please don't say the reason why you do the work you do is to put a roof over your head, food on the table, and clothes on your back. In other words, just to eat and pay bills. God didn't put you here just so you can select from a menu. He has a divine assignment for you - an opportunity to use the skills, talents and abilities you've been blessed with to help build lives that produce eternal influence for His kingdom.

The greatest tragedy for many service providers is living their entire life doing work that has no eternal value. Think of purpose as a guiding light, a reason-to-be, your north star that will direct your life course. Think of it as the compass, the magnetic pull that will guide you to a definite, distinct destiny.

A good way to put it is that purpose allows you to make a course adjustment in your life.

See, it doesn't matter where you are, how old you are, what bad choices or mistakes you've made in the past, that star will steer you to where you want to be. What matters most now is how determined you are to get there. The sea will part for the person who is willing to make a course adjustment and move forward in the right direction. The world stands aside for the person who knows exactly where he or she is going.

And what about your passion? What gets your juices flowing? What lights you up and puts a smile on your face when you go to work each morning? One of the hallmarks of purpose is that it leads to accomplishment, because of the passion of the visionary. Think about some of the most recognized visionary people in our culture: Dr. Martin Luther King, Jr., Mahatma Gandhi, Helen Keller, Thomas Jefferson, Florence Nightingale, Albert Einstein, Thomas Edison, Mother Teresa, and Bill Gates.

What each of these incredible men and women had in common besides great skill and discipline was passion - passion for coming up with a better way of doing something, or bringing forth a new way of thinking and behaving, or generating a technological, political, or social breakthrough.

Think about some of the visionary people you've worked with, or read about or met. Have you ever wondered why they were so successful and effective in life? Have you noticed that they had a unique purpose they were passionate about? I mean, weren't they the ones who spoke about what their commitments were - people who were about making a difference and contributing to others so they could reach their full potential?

We all admire people who stand in their vision - walk in purpose - and are willing to be held accountable for being true to who they say - and who God says - they are. There is a certain kind of charisma associated with these people - people who have the know-how and power to give rise to the possibility of a better life to others, their country, and even the world.

Most often we think these are people of enormous wealth and power. Or we think they're special or gifted. Or we think they're the ones with the most talent, the best looks, the right credentials, the most contacts, or the highest IQ.

None of this really matters. Those who are looked upon as masters, vocationally, come from a variety of fields - from the hair stylists, to the teachers and engineers, to the CEOs and managers.

All of us have the power to bring about a breakthrough in our lives, businesses and careers - to make something possible that was never possible before.

All it takes is something to be passionate about.

For passion is the bridge between purpose and accomplishment. It moves purpose out of the spiritual and ephemeral, and into the physical and life changing.

Mastery Marketing® Gem #2: Keep The Faith.
Are you willing to trust what you cannot see? To the degree that you always have enough encouragement to reach your final destination, any purpose will materialize. Think of it this way. The captain of a ship cannot see his (or her) destination after he sets sail. But he knows he will reach his destination if he keeps doing certain things a certain way everyday. The power of faith is the only thing he can count on to get him through storms and rough seas.

It is akin to planting seeds for a harvest. A farmer can't simply plow a field and expect a harvest. He has to plant the seed, give them the nourishment they need, and diligently nurture the crop. Of course, in due time, the seeds will break open, flourish, and give the farmer a harvest.

So, my friend, find your faith. Believe in your version of a higher power with genuine conviction, and move forward...but only YOU can do it. Faith will give you the right foundation when you feel as if the bridge is out. It's a long way down, the water is deep, and you need that inner strength to get you across to the other side. Just know that faith is the single most important ingredient for pulling you through any endeavor.

Mastery Marketing® Gem #3: Serve.
Martin Luther King once said, "If you want to be important, recognized or great - wonderful. But recognize that he who is greatest among you shall be your servant. Everybody can be great because everybody can serve - you only need a heart full of grace. A soul generated by love."

What a powerful message to live by. Extend the boundaries of and demand creation for what can be, not simply extend what is. Focus on maximizing client value and contribute profoundly to the welfare and well being of others. Remember that you reap what you sow. Every word you speak, every emotion you display, and every action you take are little seeds that you are planting. In order for them to come back as a bountiful harvest, take the attention off yourself and always focus on doing good works for others.

Mastery Marketing® Gem #4: Be Distinct.
"The one who follows the crowd will usually get no further than the crowd. The one who walks alone is likely to discover places no one has ever been before … You have two choices in life: you can dissolve into the mainstream, or you can be distinct. To be distinct, you must be different. To be different, you must strive to be what no one else but you can be." - Author unknown

Is there anything you do that no one else can do quite the way you do it? And if you didn't do it, would it be solely missed? That is your gift.

Now, is that gift (i.e. your special skill, talent, or ability) unique and/or difficult to copy? Will it ignite interest in a prospect's head (intellectual appeal) and heart (emotional appeal)?

The bottom line is that you must determine what truly separates you from your competition, and give people a valid reason why they should favor you over the competition.

You won't get hired if prospects perceive you as being the same as everyone else who does what you do. Whether you like it or not, if you provide a service, you are in sales. Which means you need to enjoy the thrill of the chase. Because if you don't find a way to stand out positively and distinctively - with differences that are looked upon as being uniquely valuable and essential to prospects - the storms and rough seas will be hard to navigate.

Mastery Marketing® Gem #5: Be Grateful
"I'm so grateful I never have bad days. I have nauseated days and frightened days. Tired days and hurting days. Long days and short days. Silent days and alone days. Mouth-sore days and swollen-hand days. Bald days and diarrhea days. Rainy days and sunny days. Cold days and warm days. But no bad days. I'm so grateful." — A cancer victim (from the book The 22 Laws of Wellness by Greg Anderson)

Don't sweat the small stuff. The good and bad times will pass. The key is to stay at the table and play the hand you've been dealt.

Look at it this way: Any day above ground is a good one!

Peace.


Please contact me directly by phone at 949.499.1174 or by email at gerry@masterymarketing.com if you would like to receive any of these gems.